What to check before you text
Confirm the thermostat is set to cool and set below the room temperature. Notice whether the indoor blower is moving air, whether the outdoor unit is completely silent, humming, clicking, or starting and stopping, and whether any breaker or disconnect was recently touched.
Do not keep forcing a failing outdoor unit
If the outdoor unit hums, buzzes, trips a breaker, smells hot, or keeps trying and stopping, stop cycling it over and over. That pattern needs a diagnostic, not repeated resets.
When this becomes a diagnostic call
Outdoor-unit startup problems can involve thermostat calls, drain safeties, contactors, capacitors, wiring, fan motors, compressors, or power issues. The $95 Springfield Diagnostic gives the repair conversation a real starting point.
Read the diagnostic page