Clear explanations
Customers mention being informed about the equipment and the work.
Customer reviews
The kind of HVAC service people recommend.
Read what customers said about Scott's communication, follow-through, and work after the service call.
What customers noticed
Good work is only part of a good service call.
Responsive service
The feedback calls out quick responses, arrival, and communication.
Follow-through
Customers describe tune-ups, repairs, and return visits carried through.
In their own words
Real feedback from the Google profile.
The reviews below are shown in full. The wording has not been rewritten or combined.
01Richard CoxAC cleaning and repairGoogle review
Scott was very thorough and knowledgeable. He arrived on time, cleaned our air conditioner and ordered a part that needed fix. He returned a second time and replaced the part. Our air conditioner is now working well. We very much appreciate his work and would recommend him and his company.
02Jason HarveyHVAC service and referralsGoogle review
Scott recently serviced our HVAC and did an outstanding job. I referred him to someone else, who had the same great experience—and then turned around and referred Scott to someone they knew. That says it all. Great service, knowledgeable, dependable, and definitely someone I’d recommend. Great job, Scott!
03Stephen HaskellAC tune-up and system checkGoogle review
Scott, a professional HVAC technician, performed a tune-up on my AC unit in my new addition. He also checked my other AC unit to ensure it’s in good condition until its next tune-up in the fall. Scott was honest, explained everything clearly, and the systems are running great. I highly recommend Civive Air Services.
04Brian CollinsAC repair in SpringfieldGoogle review
We had a great experience with Scott. He was very friendly, and responded quickly. He was more affordable than other companies in the Springfield area. Scott saved us a ton of money, and our AC is working great!!!! I highly recommend using Scott for all your HVAC needs. We will certainly be using him in the future.
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