Check what is actually staying on
Look at whether the outdoor unit is still running, the indoor blower is still blowing air, or both. An indoor blower that runs after cooling stops can point to thermostat, fan setting, control, or indoor-unit behavior. An outdoor unit that will not stop points to a different diagnostic path.
Heavy heat can be normal. Constant running with weak cooling is not.
On very hot Springfield days, longer run times can happen. The concern is when the house never catches up, humidity stays high, airflow feels weak, the outdoor coil looks restricted, or the system runs constantly with poor comfort. That is when a maintenance visit or diagnostic makes more sense than guessing at the thermostat.
Use the right first request
If the system is cooling but seems dirty, restricted, or overdue for care, ask about the Outdoor AC Tune-Up. It starts at $80 in Springfield. If the AC will not respond to the thermostat, keeps running with poor cooling, or either unit behaves oddly, request the $95 Springfield Diagnostic before repair pricing is discussed.